top of page
THE LIBRARIAN
Frequently Asked Questions
Heating / Cooling
Your room can be heated and some rooms can be cooled. The remote control is in your room. If you require more info on how to make it...
773
Hairdryer
There is a hairdryer in your room under your bathroom sink
63
TV
We offer free streaming on our TVs: Movies & series on Apple TV+, Netflix, VTM Go News on CNN, France 24, VTM Go en NOS YouTube, TED,...
921
Restaurants
Ghent is a foodie´s paradise! There are several fantastic dining options around. Our very own Lebanese restaurant Beiruti is under 15...
955
Coffee machine
There is a coffee machine in your room which can also be used to get hot water (without a coffee pad). You can choose how much water you...
572
Hygiene
May we please draw your attention on the following points: Wash your hands regularly and / or disinfect your hands Ventilate your room...
300
How do I access my room?
We work with an automatic lock for the front door and your room, your personal access code will be sent to you one week prior to your...
740
Luggage
If you would like to come before check in to drop off your luggage or if you would like to leave your luggage after check out, please let...
1,179
Where should I park?
Since 2020, Ghent is located in a Low Emission Zone (LEZ). This means that older cars with or ones with high emissions cannot enter the...
1,074
Where is the reception
We are a self-hosting hotel which means you will not have to go through queues at the reception to check in! With our virtual reception,...
730
bottom of page